Shipping Policy for IGNOUFriend.com
1. Overview IGNOUFriend.com – www.ignoufriend.com (Powered By – Digital Expert Corporation of India) delivers virtual products such as eBooks, study materials, and digital courses. No physical shipping is involved currently.
2. Delivery Methods and Timing
- Delivery Format: PDF, Word, JPEG, or Video
- Delivery Time: within 7 days delivery upon successful payment, unless specified otherwise. As per the requirement may quick delivery done in 48 hours after successful payment. Have to inform to our Help Line No. i.e. +91-9891496112
- Delivery Confirmation: Customers receive a confirmation email / Whatsapp with download links or access instructions.
3. Order Processing
- Orders are processed automatically upon successful payment.
- If there are any issues, customers should contact our support team Our Help Line No. i.e. +91-9891496112 for ignoufriend.com
4. Failed or Delayed Delivery
- Technical Issues: If delivery is delayed due to technical problems, our team will resolve the issue within 24-48 hours.
- Incorrect Email Address: Ensure the correct email address is provided to avoid delivery failures.
- Incorrect Mobile No : Ensure the correct Mobile No. Whatsapp Enabled is provided to avoid delivery failures.
5. Refunds and Cancellations
- Since products are digital, all sales are final.
- Refunds are provided only if the product is not delivered due to a system error. Or will not able to send within the specified time period.
6. Customer Support
- For any issues related to product delivery, contact us at [[email protected], [email protected]] or call [+91-9891496112].
7. Changes to the Shipping Policy
- We reserve the right to update this policy at any time. Updates will be posted on our website.
By purchasing from IGNOUFriend.com, you agree to this shipping policy.